Uncheck the Use fastest scrolling method option. Select Profile Settings, find Input, locate Properties, and click the Scrolling tab. To solve it, you should follow the actions below: Some users reported that the scrolling capture cuts off the very bottom edge of the screenshot or displays it as a black section in Snagit 10 in Internet Explorer. Scrolling capture takes a black section in Internet Explorer? Using the Snagit 11 Custom Scroll or Snagit 12 Custom Scroll is recommended as the alternative.ģ. Scrolling capture is not supported in Safari on Windows and Opera. Scrolling capture is not available in Opera or Safari? If you receive an error or no response when capturing a scrolling website, you can fix the problem by using a different browser.īesides, you can upgrade the latest Snagit to solve the problem, because the scrolling profiles were added to Snagit 12.4 and later.Ģ. Snagit Scrolling Screen Capture Not Working? Here Are Fixes
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